[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/xn--adrimadiseo-beb.com\/uncategorized\/how-i-send-woocommerce-order-notifications-straight-to-whatsapp\/#BlogPosting","mainEntityOfPage":"https:\/\/xn--adrimadiseo-beb.com\/uncategorized\/how-i-send-woocommerce-order-notifications-straight-to-whatsapp\/","headline":"How I Send WooCommerce Order Notifications Straight to WhatsApp","name":"How I Send WooCommerce Order Notifications Straight to WhatsApp","description":"Once, I missed sending a WooCommerce order notification and only found out because my customer reached out, upset. Relying on email alone often doesn\u2019t cut ... Leer m\u00e1s<\/a>","datePublished":"2025-09-25","dateModified":"2025-09-25","author":{"@type":"Person","@id":"https:\/\/xn--adrimadiseo-beb.com\/author\/mitzamitza-es\/#Person","name":"adrimadise\u00f1o","url":"https:\/\/xn--adrimadiseo-beb.com\/author\/mitzamitza-es\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/4f04015a3698191a873267b006e8e8789ce30b6ee841a5518a6033860d50fe16?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4f04015a3698191a873267b006e8e8789ce30b6ee841a5518a6033860d50fe16?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"adrimadise\u00f1o.com","logo":{"@type":"ImageObject","@id":"https:\/\/xn--adrimadiseo-beb.com\/wp-content\/uploads\/2022\/05\/cropped-logo_adrima.png","url":"https:\/\/xn--adrimadiseo-beb.com\/wp-content\/uploads\/2022\/05\/cropped-logo_adrima.png","width":450,"height":90}},"image":{"@type":"ImageObject","@id":"https:\/\/xn--adrimadiseo-beb.com\/wp-content\/uploads\/2025\/09\/how-to-send-woo-order-notifications-in-whatsapp-og.png","url":"https:\/\/xn--adrimadiseo-beb.com\/wp-content\/uploads\/2025\/09\/how-to-send-woo-order-notifications-in-whatsapp-og.png","height":1080,"width":1920},"url":"https:\/\/xn--adrimadiseo-beb.com\/uncategorized\/how-i-send-woocommerce-order-notifications-straight-to-whatsapp\/","about":["Uncategorized"],"wordCount":5894,"articleBody":"Once, I missed sending a WooCommerce order notification and only found out because my customer reached out, upset. Relying on email alone often doesn\u2019t cut it. Messages can get lost in spam, delayed, or ignored if shoppers don\u2019t check their inboxes.Switching to WhatsApp made a big difference for me. Notifications arrive instantly, customers actually see them, and I can get real-time updates on every sale.After testing several options, I\u2019ve narrowed it down to three reliable methods anyone can use. In this guide, I\u2019ll walk you through how to connect WhatsApp with WooCommerce, so you and your customers never miss an update again.Why Set Up WooCommerce Order Notifications in WhatsApp?Relying only on email for WooCommerce order updates can cause issues. Emails can end up in spam, show up hours late, or just get lost in a busy inbox.WhatsApp solves this by sending instant updates straight to your customer\u2019s phone, so they never miss an important update.Here\u2019s a closer look at how connecting WooCommerce and WhatsApp can be helpful:People check WhatsApp more.\u00a0Many customers are on WhatsApp all day, while email gets ignored.Messages get read quickly.\u00a0WhatsApp notifications are opened almost right away.Fewer customer questions.\u00a0If shoppers get updates instantly, they don\u2019t have to contact you for answers.Real-time updates build trust.\u00a0Customers always know when their order is confirmed, shipped, or refunded.With WhatsApp, your messages actually reach customers, which means less confusion and a smoother shopping experience.Which Method Should I Choose?In this guide, I\u2019ll cover 3 ways to send WooCommerce order notifications in WhatsApp. Here\u2019s how I recommend choosing between them:Method 1: PushEngage. Best for an all-in-one marketing platform. Send automated WhatsApp order updates to customers and your team, alongside push notifications, cart recovery messages, and promotions.Method 2: Uncanny Automator. Set up custom \u201crecipes\u201d to trigger WhatsApp messages from WooCommerce events, with flexible automation options.Method 3: Wawp. A simple free option that connects to your personal or business phone (similar to WhatsApp Web). It\u2019s ideal for testing or small stores, but your phone must remain on and connected to the internet for it to work.If you choose either method 1 or 2, you\u2019ll also need to set up a WhatsApp Business account and message templates within WhatsApp. Now, I\u2019ll walk through each method step by step:Let\u2019s get started.Before You Start: Set Up Your WhatsApp Business Account (For Methods 1 & 2)To connect your WooCommerce store with WhatsApp, you\u2019ll need to set up a WhatsApp Business Suite account, generate a permanent token, and create WooCommerce message templates.Here\u2019s a quick checklist of what you\u2019ll need before you start:A Meta Business Suite account (or be ready to create one).Admin access to that account.A phone number that is not currently registered with a personal WhatsApp account. You\u2019ll need this number exclusively for your business notifications.In the next sections, I\u2019ll guide you through each of these steps.Step 1: Create a WhatsApp Business AccountIf you don\u2019t already have a Meta Business Suite account, you can create one on the Meta website.Just click \u2018Create a New Account\u2019 to sign up and complete the quick setup steps. Do note that you\u2019ll need to verify your business information, which can take 1-2 business days.\ud83d\udca1 Disclaimer: The exact steps may vary slightly since Meta updates their interface from time to time, so don\u2019t worry if things look a little different on your screen.After creating your app, you\u2019ll land on the app dashboard.Go ahead and click the \u2018Create App\u2019 button.This will start the app setup wizard.Here, simply fill in the \u2018App name\u2019 and \u2018App contact email\u2019 fields. This is for your reference only, but it\u2019s helpful to have a clear, descriptive name.After that, click the \u2018Next\u2019 button to continue the process.On the next screen, you\u2019ll choose a use case.As we want to send a WooCommerce order notification to WhatsApp, let\u2019s select \u2018Connect with customers through WhatsApp\u2019 and click \u2018Next.After that, you\u2019ll need to link your business portfolio. Just click on the available option and click the \u2018Next\u2019 button to move on.If you don\u2019t have one, you can just click on the \u2018Create a business portfolio\u2019 link.This will open a popup where you\u2019ll enter your first name, last name, and business email address.Once done, click \u2018Create Portfolio.\u2019Meta will then prompt you to verify your business portfolio.Simply click \u2018Start Verification\u2019 and follow the on-screen instructions.The next step is to review requirements.For WhatsApp-related apps, there typically won\u2019t be any requirements identified. So you can go ahead and click the \u2018Next\u2019 button.And for the last step, you\u2019ll see a summary of your new WhatsApp Notification app.You can review everything and then click \u2018Go to Dashboard.\u2019From the dashboard, you\u2019ll see a prompt to set up the WhatsApp Business Platform.Here, you\u2019ll want to click the \u2018Customize the Connect with customers through WhatsApp use case\u2019 button.On the next screen, you\u2019ll see a prompt to start WhatsApp Business Platform configuration.Go ahead and click the \u2018Continue\u2019 button.After that, you\u2019ll see a WhatsApp Business Platform welcome message.From here, you can click the \u2018Start using the API\u2019 button to start.Then, in the \u2018API Setup\u2019 panel, you\u2019ll need to register your phone number. Otherwise, Meta will use a test number to send your messages.Click to expand the dropdown and then hit the \u2018+ Add phone number\u2019 button.This will open a setup wizard for your WhatsApp configuration.First, enter your business name, enter your business website address, and choose your country. Click \u2018Next\u2019 to continue.After that, let\u2019s set up your WhatsApp Business Platform account, which includes details like display name, timezone, category, and business description.Click \u2018Next\u2019 to proceed.After that, go ahead and add your active phone number for WhatsApp.Then, you can tick the radio button to confirm it through SMS or a phone call and click \u2018Next\u2019 to proceed.In a few minutes, you should receive a verification code via SMS or phone call (depending on your choice in the previous step).Once you have it, simply enter the 6-digit code in the field and click \u2018Next.\u2019Upon verification, you\u2019ll see a \u2018Generate access token\u2019 button.Go ahead and click on it.In the popup that appears, you\u2019ll choose the WhatsApp account you want to give permissions to send notifications.You\u2019ll see the phone number you just registered and the test number that Meta provides. Let\u2019s click on your registered phone number.Meta will then ask you to grant your permission to send messages on your behalf.Meta will then take you back to the \u2018API Setup\u2019 panel, where you can see your access token. Simply click the copy icon and store it somewhere safe, like a notepad.Keep in mind, this token only lasts for 24 hours.In addition to that, you\u2019ll need to keep your \u2018Phone number ID\u2019 and \u2018WhatsApp Business Account ID\u2019 somewhere safe.With that done, you\u2019ll get your WhatsApp Business Platform account.You can access it through Meta Business Suite.In this account, you can create, manage, and track all your automated WhatsApp messages. Here\u2019s what the WhatsApp Manager interface looks like:Step 2: Get a Permanent Access TokenSo far, we\u2019ve set things up so you can use WhatsApp on your WordPress site, but the access token you made earlier only works for 24 hours.To ensure your automations can run 24\/7, you\u2019ll need a permanent access token.The way to get one is by creating a \u2018System user\u2019 in your Meta Business Settings. Think of a \u2018System user\u2019 as a dedicated robot account that gives your tools (like PushEngage or Uncanny Automator) lasting permission to send messages on your behalf.From your Business Settings, go ahead and select your business.On the next screen, let\u2019s look at the left menu and go to \u2018Settings.\u2019From here, you can click\u00a0\u2018System users\u2019 and hit the\u00a0\u2018Add\u2019\u00a0button.In the popup that appears, go ahead and give your system user a name.Then, select\u00a0\u2018Admin\u2019\u00a0as the role and click\u00a0\u2018Create system user.\u2019Once that\u2019s done, you\u2019ll be back on the \u2018System users\u2019 page.Here, click on the three-dot button on the right and select \u2018Assign Assets.\u2019In the popup that appears, you\u2019ll need to assign permissions.To do this, you can click \u2018Apps,\u2019 select your asset, and switch the \u2018Manage app\u2019 on in the \u2018Full control\u2019 section.With that done, go ahead and click the \u2018Assign assets\u2019 button.Meta will then ask you to review and accept their non-discrimination policy.Basically, this tells you that you agree not to use Facebook\u2019s advertising tools for anything that discriminates against people based on things like race, religion, gender, age, or other protected characteristics.It\u2019s just their way to make sure everyone is treated fairly and that ads follow the law.Once granted, you\u2019ll see the \u2018Asset assigned\u2019 message. Simply click the \u2018Done\u2019 button or \u2018X\u2019 to close this popup.This will take you back to the \u2018System users\u2019 page.And you should now see a\u00a0\u2018Generate Token\u2019\u00a0button in your system user. Let\u2019s click on that.In the window that pops up, you\u2019ll see a 4-step setup wizard for your permanent token.From here, you can select your app from the dropdown menu and then click the \u2018Next\u2019 button to continue.You can then set when the token should expire.Make sure to choose \u2018Never\u2019 and click on \u2018Next.\u2019The next step is to assign permissions.You\u2019ll see a list of options, and you\u2019ll want to check the boxes for:whatsapp_business_managementwhatsapp_business_messagingThis lets your system user manage your WhatsApp business account and send messages on your behalf. Basically, you\u2019re giving the necessary access so everything works smoothly.Once you\u2019ve checked those boxes, just click the\u00a0\u2018Next\u2019\u00a0button to continue.In the last step, you\u2019ll see your permanent token.Just click the \u2018Copy\u2019 button and \u2018Done\u2019 to finish this up.With that done, I recommend storing this somewhere safe, like a password manager.Step 3: Customize Message Templates in WhatsApp Business PlatformBefore you go on, you\u2019ll need to create a few automated order messages for your app.By default, your WhatsApp Business Platform account comes with a hello_world template. It\u2019s fine for testing, but it\u2019s not very useful for real order notifications.That\u2019s why we\u2019ll add new templates tailored to your store. This way, your WhatsApp notifications are more relevant, branded, and effective.\ud83d\udca1 Important: Both PushEngage and Uncanny Automator pull message templates directly from your WhatsApp Business Platform account. If you skip this step, you\u2019ll only be able to use the basic hello_world template for automation.Inside your WhatsApp Manager, head over to the \u2018Message templates\u2019 section.Here, you\u2019ll find the \u2018Template library,\u2019 which includes pre-made templates that you can customize and activate right away.For this tutorial, though, let\u2019s create one from scratch. This gives you full control to match your brand voice and set up the right dynamic tags.Just go to the \u2018Message templates\u2019 section and click the \u2018Create Template\u2019 button to open the text editor.On the next screen, you\u2019ll need to pick a template type:Marketing \u2013 for promotions, sales, or offers.Utility \u2013 for order updates, shipping info, or other customer updates.Authentication \u2013 for login codes or password resets.For order notifications, let\u2019s use the \u2018Utility\u2019 template since these messages provide customers with order information, not promotions or login details.Then, there are the \u2018Default\u2019 and \u2018Calling permission request\u2019 options:Default \u2013 Lets you send messages about an existing order or customer account. This is the option most WooCommerce stores will use.Calling permission request \u2013 Asks customers if you can call them on WhatsApp, which usually isn\u2019t needed for order notifications.For this setup, let\u2019s click \u2018Default\u2019 since we only need to send order updates. Click \u2018Next\u2019 to continue.Next, in the \u2018Edit template\u2019 section, you can name your template and select your language.For the template name, Meta will automatically use lowercase and convert spaces to underlines.After that, you can scroll to the \u2018Content\u2019 section.This is where you fine-tune what your message will look like:Choose a variable type \u2013 Use either number variables like {{1}}, {{2}} or name variables like {{customer_name}}, {{order_number}}. Both pull in real customer data, but name variables are easier to work with as they show exactly what will appear in your message.Set up a media sample (optional) \u2013 If you plan to add an image, video, or document to your message, you can upload a sample here. But in my opinion, this is better for promotional messages since the media should fit with your text.Define the message header (optional) \u2013 Add a short line of text or an image that appears above your main message. This works well for attention-grabbing details, like \u201cOrder Update\u201d or \u201cWoohoo! Thank you {{customer_name}} for your purchase :D\u201dIf you add a header, you can preview your template on the right-hand panel.From here, you can edit the message content to match how you normally communicate with customers.You can add dynamic variables like {{customer_name}}, {{order_number}}, and {{order_total}} to make each message personal. For example, here\u2019s my message content:\u201cWe\u2019ve received your order #{{order_number}} and it\u2019s already being prepared. Here\u2019s a quick summary:\ud83d\udcb0 Total: {{order_total}}\ud83d\ude9a Shipping to: {{shipping_address}}Thanks again for choosing {{store_name}} \ud83d\udc99\u201dAs with the header, you can immediately see what it looks like under \u2018Template preview\u2019 on the right.Next, let\u2019s scroll down to \u2018Variable samples.\u2019Here, you can use sample data to preview your dynamic variables.You can also add a message footer, like \u201cHave questions? Contact us at support@[store].com.\u201dOnce everything looks good, click the \u2018Submit for review\u2019 button to save and activate this template.The process is similar for all order notifications, so you can set up as many as you need. For example:Admin notification template \u2013 notifies your team when a new order comes in.Shipping notification template \u2013 updates customers when their order is on the way.Order complete template \u2013 confirms delivery and thanks the customer. You can also include return and refund information here.After creating all the message templates you need, you\u2019ll see them in your Meta dashboard\u2019s Message Templates section. Here\u2019s what it might look like:Now, you can move on to using either Method 1 or Method 2 below. Method 1: Send WooCommerce Order Notifications with PushEngage (Multi-Channel Messaging)PushEngage is one of the best multi-channel engagement platforms for WordPress. It lets you combine WhatsApp order notifications with web push notification campaigns, cart recovery messages, and personalized promotions.It\u2019s a powerful choice if you want to manage all customer messaging in one place. While the setup involves connecting through Meta\u2019s Business API, you\u2019ll get professional-grade automation and reliability in return.If you haven\u2019t already done so, please follow my instructions on how to set up a WhatsApp Business account.Step 1: Install and Activate the PushEngage PluginYou need to sign up for a PushEngage account to link your WhatsApp Business Platform account to your WordPress website.\ud83d\udcdd Note: PushEngage offers a free version, which is great if you want to test things out or only need basic push notifications. But to unlock WhatsApp order notifications and automation features, you\u2019ll need the PushEngage Business plan (or above).Once you\u2019ve finished signing up, you can install and activate PushEngage on your WordPress site.Just head to your WordPress dashboard and go to Plugins \u00bb Add New.On the next screen, you can search for \u201cPushEngage\u201d and click \u2018Install Now,\u2019 then \u2018Activate.\u2019Once activated, you\u2019ll see a new PushEngage menu in your WordPress dashboard. For details, see our guide on how to install a WordPress plugin.From here, WordPress will prompt you to claim a free account or connect to your PushEngage account.Go ahead and click the \u2018Connect Your Existing Account\u2019 button to launch the setup wizard. You can follow the instructions from here. Step 2: Connect WhatsApp Business Platform Account to PushEngageIn this step, you\u2019ll link your WhatsApp Business Platform account to PushEngage. This is where those API credentials you generated before will come in handy. From your WordPress dashboard, navigate to PushEngage \u00bb WhatsApp and then switch to the \u2018Settings\u2019 tab.On the next screen, you\u2019ll see two tabs.Let\u2019s go to the \u2018WhatsApp Cloud API\u2019 tab.From here, you should see the WhatsApp Cloud API settings.Simply enter your permanent token, phone number ID, and any other required information from your Meta Business setup.Once that\u2019s done, click the \u2018Save Changes\u2019 button to store your settings.Step 3: Create WhatsApp Notification Automation in PushEngageThe next step is to assign your custom message templates to the PushEngage automation.Navigate to PushEngage \u00bb WhatsApp and click on the \u2018Automation\u2019 tab.In this tab, you\u2019ll see a list of ready-made workflows, like: New Order \u2013 triggers as soon as a customer places an order.Order Processing \u2013 activates when you start preparing the order for shipment.Order Completed \u2013 sends a message once the order has shipped.Order Cancelled \u2013 notifies the customer if an order is cancelled.Order Refunded \u2013 useful if you handle returns or issue refunds often.For this tutorial, I\u2019ll show you how to create a new order notification. So let\u2019s click on the toggle for the \u2018New Order\u2019 option.In the popup that appears, you can choose to send notifications to customers, store admins, or both.Customer notifications keep buyers informed, while admin notifications help you track new sales in real time. In the customer notification section, you can:Enable \u2018Send notification to customer\u2019 \u2013 to send notifications to shoppers.Specify the customer phone \u2013 open the dropdown and select the appropriate option, for example, \u2018Billing Phone.\u2019Choose a message template \u2013 pick the new_order_notifications template you just created.Once a template is selected, click the \u2018Add Variable\u2019 dropdown and insert the relevant variables for each field.Then, you can scroll down to enable the admin notification.Simply tick the \u2018Send notification to admin\u2019 checkbox, enter the admin\u2019s phone number, and set up a message template along with its variables.You can then repeat this process for all the automated WhatsApp notifications you want to use.Step 4: Test Your WhatsApp NotificationsBefore going live with customers, I recommend running through a complete test cycle. This process helps you catch any issues with message formatting or timing.To do this, you can place a test order in your WooCommerce store using your own phone number as the customer contact. Don\u2019t forget to use a phone number that\u2019s registered with WhatsApp.Your first WhatsApp order notification should arrive within a few minutes. It will come with the order details, and you will want to check if it appears in a clean, professional format.If you\u2019re sending admin notifications too, make sure those are working correctly.And if you\u2019ve set up order complete notifications, be sure to test those as well. To do this, go to your WooCommerce orders page and update the status of your test order. For example, you can change it from \u2018Processing\u2019 to \u2018Completed.\u2019That update should trigger the Order Complete workflow, so confirm that the WooCommerce notification arrives in WhatsApp as expected.Once everything checks out, your WhatsApp notifications are ready for real customer orders.And that\u2019s all there is to it!To keep track of your campaigns, you can go to PushEngage \u00bb Dashboard. This section gives you quick statistics on your total number of push notification subscribers, notifications sent, views, and clicks. This information helps you see how your messages are performing.Method 2: Send WooCommerce Order Notifications with Uncanny Automator (Automation-Focused)Uncanny Automator is a powerful automation plugin for WordPress that connects your favorite tools and plugins together.With this tool, you can build custom workflows (\u201crecipes\u201d) that send WhatsApp order notifications alongside other WordPress actions. This makes it ideal if you need precise triggers or want to automate tasks that go beyond standard order updates.For more details on what you can do with this plugin, see our guide to creating automated workflows with Uncanny Automator. And before starting this part of the tutorial, please follow my instructions on how to set up a WhatsApp Business account if you haven\u2019t already.Step 1: Install and Activate Uncanny AutomatorFirst, you need to install and activate the Uncanny Automator plugin in WordPress.\ud83d\udcdd Note: Uncanny Automator has both free and pro versions, and you can actually get started with WhatsApp notifications using their free tier. They give new accounts 250 free app credits, which is enough to test everything out.To start, you can head to your WordPress dashboard and go to Plugins \u00bb Add New.Then, search for \u201cUncanny Automator,\u201d click the \u2018Install Now\u2019 in the search result, then click \u2018Activate\u2019 when it appears.You can see our guide on how to install a WordPress plugin for step-by-step instructions.After activation, you\u2019ll see a new \u2018Automator\u2019 menu in your WordPress admin area.Click on it and follow the setup wizard to register your account and claim your free credits.To connect Uncanny Automator with WhatsApp, go to Automator \u00bb Settings \u00bb App Integrations \u00bb WhatsApp.Then, you can go ahead and click \u2018Connect WhatsApp account.\u2019From here, you can paste in your permanent token, phone number ID, and WhatsApp Business Account ID from the Meta dashboard.And once again, click on the \u2018Connect WhatsApp account\u2019 button.After a few seconds, you\u2019ll get a success message.And here\u2019s what it looks like:Step 2: Create Your WhatsApp Notification Automation RecipeAutomator uses \u201crecipes\u201d to describe automations. Think of them like \u201cif-then rules\u201d that connect different parts of your website. Each recipe has triggers (what starts the automation) and actions (what happens as a result).To create your automation recipe, let\u2019s first navigate to Automator \u00bb Add new recipe in your WordPress dashboard.In the popup that appears, you\u2019ll see a modal asking what type of recipe you want to create.Let\u2019s choose \u2018Everyone\u2019 as the recipe type and click \u2018Confirm.\u2019This way, your automation will work for both customers with accounts and those who check out as guests. Uncanny Automator can pull the phone number directly from the order details, so notifications will be sent to all purchasers.In the recipe editor, you can go ahead and give your recipe a descriptive name like \u201cWhatsApp Notifications for WooCommerce Orders.\u201d Clear naming helps a lot when you have multiple recipes running.After that, you can scroll down to set up what event should start your WhatsApp notification.Automator has dozens of WooCommerce triggers to choose from. In the \u2018Trigger\u2019 panel, select \u2018WooCommerce\u2019 (or Woo) from the list of available integrations.In the dropdown, you\u2019ll see various WooCommerce events you can use as triggers.Let\u2019s choose \u2018A user purchases a product.\u2019 This trigger fires when someone successfully completes their purchase.If you have the Pro version, you\u2019ll get more options.For example, you can choose a more specific trigger like \u201cA user completes, pays, and lands on a thank-you page for a variable product with a variation selected.\u201dAfter that, you can set the trigger condition to \u2018pays for\u2019 so it only runs when payment is actually processed. Then, you can click the \u2018Save\u2019 button to continue.Then, you\u2019ll need to specify your product selection.You can choose \u2018Any product,\u2019 unless you only want notifications for specific items. Don\u2019t forget to click \u2018Save.\u2019The next step is to set up an action. This is what happens after your trigger fires. In other words, this is where you\u2019ll configure the actual WhatsApp message.To start, click the \u2018Add action\u2019 button in the \u2018Actions\u2019 panel.Then, you can select \u2018WhatsApp\u2019 from the integration list.You\u2019ll also notice that there are plenty of other integrations available with Uncanny Automator, including OptinMonster and Airtable.Now, you should see different WhatsApp actions available.Here, you can choose \u2018Send a WhatsApp message template\u2019 for first-time notifications that need to follow WhatsApp\u2019s template requirements.Make sure to pick the template that you created in the WhatsApp Manager dashboard. In my example, it\u2019s called \u2018new_order_notification\u2019. The \u2018Send a WhatsApp message to a number\u2019 method works better for customers who have already opted in to receive messages.Remember to click the \u2018Save\u2019 button when it appears.In the phone number field, you can use Automator\u2019s token system to pull the customer\u2019s billing phone from their order. Just click the asterisk icon, select the \u2018Billing phone\u2019 token from WooCommerce, and click \u2018Save.\u2019Step 3: Activate and Test Your AutomationNow, you can activate your recipe, and Automator makes this easy with their draft and live modes.To activate your automated WhatsApp notification recipes, you can toggle from \u2018Draft\u2019 to \u2018Live\u2019 using the switch at the top of the recipe page.Now, you can place a test order on your online store using your own phone number as the customer contact. Make sure you complete the entire WooCommerce checkout process, including payment.Within a few minutes, you should receive a WhatsApp notification with all the dynamic tokens displaying the correct information from your test order.You can also head to your WooCommerce dashboard and manually change the test order\u2019s status from \u2018Processing\u2019 to \u2018Completed\u2019.This will trigger any extra notifications you\u2019ve configured.That\u2019s all!And to monitor all your automation activity, you can go to the Automator \u00bb Logs section, which shows you exactly when recipes run and whether they succeed or cause errors.Method 3: Send WooCommerce Order Notifications with a Free PluginWawp is a lightweight WhatsApp notification plugin designed for simplicity and quick setup. Its main advantage is that it doesn\u2019t require a full Meta Business API setup, making it ideal for small online stores or anyone testing WhatsApp notifications.\ud83d\udca1 Heads up: Since this method uses your phone to send messages, it\u2019s important that your phone stays charged, turned on, and connected to the internet. If your phone goes offline, notifications will stop sending until it reconnects.Step 1: Install and Activate the Wawp PluginBefore installing the plugin, you need to go to the Wawp website and follow the signup process for a free account.Start by clicking the \u2018Start Free Forever\u2019 button, filling in your account details, and verifying your WhatsApp number.The free plan lets you send up to 50 messages per month, so you can experiment with order updates without any upfront cost. When you\u2019re ready, it\u2019s easy to upgrade or move to a more advanced solution like PushEngage or Uncanny Automator. In your account dashboard, you\u2019ll see the setup wizard.The first thing to do here is click the \u2018Connect Now\u2019 button to launch the wizard.This will take you to the \u2018Linked Numbers\u2019 panel, where Wawp will prompt you to create a new instance.An instance is like a workspace that links your WhatsApp number to Wawp. Think of it as the bridge between your Wawp account and your WordPress website. Without it, your store can\u2019t send or receive WhatsApp messages.Go ahead and click on the \u2018Create New Instance\u2019 button.Here\u2019s where Wawp\u2019s approach differs significantly from the other methods. Instead of a complex API setup, you simply scan a QR code with your phone.Just click the \u2018Scan QR\u2019 button, and in your phone, tap \u2018Link a Device\u2019 and use your phone\u2019s camera to scan the QR code from your computer screen.Once connected, Wawp will show you the \u2018Connected\u2019 label and generate the \u2018Instance ID\u2019 for your account automatically.On this page, you can also see your \u2018Access Token.\u2019Let\u2019s copy both pieces of information, as you\u2019ll need them in step 2.With that done, you can start installing the Wawp plugin.In your WordPress dashboard, go to Plugins \u00bb Add New.On the next screen, simply use the search bar to find the Wawp plugin.When you see the plugin in the search results, click the \u2018Install Now\u2019 button. Then, once again, on \u2018Activate\u2019 to complete the process.Upon activation, you\u2019ll notice a new \u2018Wawp\u2019 menu item appears in your WordPress dashboard. For a step-by-step guide, see how to install a WordPress plugin.Step 2: Connect Your WordPress Site and Your Wawp AccountNow that you have Wawp installed on your site, let\u2019s connect both platforms.From your dashboard, you\u2019ll want to navigate to Wawp \u00bb Sender Settings. Then, in the \u2018Connect your WhatsApp\u2019 section, go ahead and click \u2018+ Add Manually.\u2019This will open a popup where you can fill in your instance details.Simply copy and paste your instance name, instance ID, and access token into the relevant fields. After that, click \u2018Save\u2019 to continue.This will redirect you to the \u2018Sender Settings\u2019 panel.In the \u2018Connected Numbers\u2019 section, you should be able to see your instance added. The \u2018Online\u2019 connection status indicates that the link is successful.Step 3: Create Automated WooCommerce Order NotificationsBy now, you\u2019re ready to create your WooCommerce order notifications.In the Wawp plugin settings, look for the \u2018Notifications Builder\u2019 section and click \u2018+ New Notification.\u2019You\u2019ll then see different WooCommerce events listed in \u2018Trigger Events.\u2019They include \u2018Order Status: Processing,\u2019 \u2018Order Status: Completed,\u2019 \u2018Order Status: Failed,\u2019 and so on. For the first notification, let\u2019s choose \u2018Processing.\u2019This will open the notification template customization panel, where you can adjust the following settings:Waiting Time \u2013 Choose how long to wait before the notification is sent: instant or after a few minutes delay.Send Via \u2013 Select the delivery channel: WhatsApp, email, or both. By default, this is set to WhatsApp.Send To \u2013 Decide who should receive the message: the user, the admin, or both.For example, my setup is: \u2018Instant\u2019 for Waiting Time, \u2018WhatsApp\u2019 for Send Via, and \u2018User\u2019 for Send To.If you scroll further down this panel, you\u2019ll find some additional options. For instance, you can choose to include the product image in your WhatsApp notifications.You\u2019ll also see a few WooCommerce filters that let you control exactly when messages are sent:Country Filter: Send or exclude messages based on the customer\u2019s billing country.Product Filter: Target specific products by choosing whether to send or not send messages for them.Payment Gateway Filter: Decide which payment methods, like Stripe, bank transfer, check, or COD, should trigger a notification.You can tweak these filters to fit your store\u2019s workflow and customer base.Next, you might want to edit the basic message template.I personally always customize the message to match how I communicate with customers. Personal touches make a big difference in customer service. You can scroll up this panel and click the pencil icon to edit the message template. In the popup that appears, you can type your custom message into the text field.You might also notice that Wawp supports dynamic tags like {Order_ID}, {Display_Name}, and {Order_Total}. These tags automatically fill in information from each specific order.So, for example, you might write:\u201cHello {display_name}, thanks for shopping with {site_title}!We\u2019ve received your order #{order_id} and it\u2019s now being processed. \ud83d\uded2\u00a0Have questions? Just reply to this message and our team will be happy to help! \u2728\u00a0\u201cDon\u2019t forget to click \u2018Finish & Save\u2019 to apply your custom WhatsApp message.You can repeat this process for all the order notifications you want to send through WhatsApp. For most stores, I think new order and order complete notifications are a good start.Once you\u2019re finished with your automated WhatsApp notifications, you can see them all listed in your Wawp\u2019s notification builders like this:Step 4: Test Your Automated WhatsApp Notification SetupIn this final step, let\u2019s make sure everything runs smoothly before real customers receive notificationsYou can place a test order in your WooCommerce store using your own phone number as the customer contact information. Simply complete the entire checkout process as a real customer would.After that, check that you receive the WhatsApp notification and verify that the dynamic tags are pulling in the correct information from your test order.Next, go to your WooCommerce admin area and manually update the test order\u2019s status \u2013 change it from \u2018Processing\u2019 to \u2018Completed,\u2019 for example.This should trigger any additional notifications you\u2019ve set up.If everything looks good, your Wawp integration is ready to handle real customer orders. Keep an eye on your message credit usage through the first few weeks to see if you need to upgrade your plan.And that\u2019s all!To monitor your automation, go to the \u2018WhatsApp Web History\u2019 panel in the Wawp menu. This page records the total automated messages logged, sent, read, pending, errors, and unique recipients.FAQs About Sending WooCommerce Order Notifications in WhatsAppWhat is WhatsApp Business Platform, and how does it work?The WhatsApp Business Platform is the advanced version of WhatsApp for medium and large businesses. Unlike the regular app, it supports automated customer communication such as order updates, reminders, and customer support messages.It runs through an API, so you\u2019ll connect it to WooCommerce using a plugin or third-party service. Messages are sent based on approved templates, and businesses can reply to customers within a 24-hour support window.Is WhatsApp Business free or paid?There are two versions of WhatsApp for business, and they have different costs:WhatsApp Business App:\u00a0This is a free mobile app. It\u2019s great for small businesses that want to chat with customers manually, but it does not support the kind of automation we cover in this guide.WhatsApp Business Platform (API):\u00a0This is the powerful tool needed for automation. It is a paid service where Meta charges you per conversation or message. This is the version that tools like PushEngage and Uncanny Automator connect to.How do I integrate WhatsApp with WooCommerce?The easiest way is with a plugin like PushEngage, Uncanny Automator, or Wawp. Once connected, you can automatically send order confirmations, shipping updates, or anything else you need.Can I send automated WhatsApp messages from WooCommerce for free?You can use the free WhatsApp Business app for manual replies and basic broadcasts, but it does not support full automation.For automated order notifications, bulk messages, or abandoned cart emails, you\u2019ll need the WhatsApp Business Platform.While it\u2019s paid, some categories of customer-initiated messages (for example, replies within 24 hours) are free. So costs will depend on how and when messages are sent.Further Reading: More WooCommerce TutorialsI hope this guide has helped you send WooCommerce order notifications to WhatsApp. If you found this helpful, then you might want to check our other helpful guides to improve your WooCommerce store\u2019s performance:If you liked this article, then please subscribe to our\u00a0YouTube Channel\u00a0for WordPress video tutorials. You can also find us on\u00a0Twitter\u00a0and Facebook. "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Uncategorized","item":"https:\/\/xn--adrimadiseo-beb.com\/uncategorized\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"How I Send WooCommerce Order Notifications Straight to WhatsApp","item":"https:\/\/xn--adrimadiseo-beb.com\/uncategorized\/how-i-send-woocommerce-order-notifications-straight-to-whatsapp\/#breadcrumbitem"}]}]